expand role details, add metrics

resume.tex

@@ -132,7 +132,7 @@
 \begin{multicols}{2}
   \small{
     \textbf{Languages}{: C/C++, Python, Java, Bash, Typescript} \\
-    \textbf{Frameworks}{: Hadoop, Airflow, Kubernetes, Docker, OpenCV} \\
+    \textbf{Frameworks}{: Hadoop, Apache Airflow, Kubernetes, Docker, OpenCV} \\
     \textbf{Databases/Lakehouses}{: Starburst, Iceberg, Hive,
     CockroachDB, OracleDB }\\
     \textbf{OS}{: NixOS, RHEL 8, Debian, Ubuntu Server, Windows} \\
@@ -155,15 +155,19 @@
 {JPMorgan Chase}{Jersey City, NJ}
 \resumeItemListStart
 \resumeItem{Created configurable data ingestion framework for
-automated data refinement and movement for hybrid data lake}
+automated data refinement and movement for hybrid data lake, 
+responsible for 200+ dataset pipelines across 3 applications, 
+CTAS materialization for 20+ reporting dashboards, 
+data quality monitoring, and data validation}
 \resumeItem{Architected and implemented an orchestration system based
-on Apache airflow for both event-based and SLA-based data ingestion}
+on Apache Airflow for both event-based and SLA-based data ingestion}
 \resumeItem{Led weekly office hour sessions to demonstrate and assist
 with onboarding and configuring new datasets}
-\resumeItem{Trained a team of developers to support the custom
+\resumeItem{Trained a team of ten developers to support the custom
 frameworks for use across multiple applications}
-\resumeItem{Created helm charts for making platform services
-available and configurable to other teams }
+\resumeItem{Created Helm charts for making platform UI services
+available and configurable to other four other platform teams and their applications, 
+using a common service layer to allow for easy integration and maintenance}
 \resumeItemListEnd
 
 %% create a new resume item below for a software engineering job at
@@ -173,19 +177,22 @@ available and configurable to other teams }
 {Site Reliability Engineer}{Jul. 2022 -- Jan. 2025}
 {JPMorgan Chase}{Jersey City, NJ}
 \resumeItemListStart
-\resumeItem{Supported 30 applications}
+\resumeItem{Provided on-call support for 30 applications across multiple
+  teams, including Permit to Deploy/Operate process, incident response, root cause analysis, and
+  post-mortems}
 \resumeItem{SME for Hadoop data lake, means additional support for
-  Tableau dashboards, Kubernetes applications, cloud foundry
-applications, maintaining dremio instance, S3 compatible object store}
+  Tableau dashboards, Kubernetes applications, Cloud Foundry
+applications, maintaining Dremio instance, AWS S3 compatible object store}
 \resumeItem{SME for Linux systems, Networking (firewalls, load
 balancers, etc.), Hadoop}
 \resumeItem{Led toil reduction and noisy alert reduction across our
-applications}
+applications by 40\% through automated recovery, monitoring, and alerting}
 \resumeItem{Led onboarding and standardization efforts for
-observability tooling}
+observability tooling for all applications using Dynatrace and Splunk, 
+increasing alert coverage for all 30 applications}
 \resumeItem{Fully automated disaster recovery procedures across a
 subset of our applications}
-\resumeItem{Automated copy, validation of data, and merging of across
+\resumeItem{Automated copy, validation, and merging of data across
 Hadoop lakes (72 hour effort reduction)}
 \resumeItemListEnd